Customer Support

Use these contacts for help with a new or existing loan.



Help with a new loan

You may need to send in documentation to validate your identity.
Please ensure you are the signer on your account, or the signer is available.

  Phone: (561) 370-7366

  Email: sales@buc.org
All loans subject to lender approval.


Help with an existing loan

Please have your account number and business Tax ID available.
Our agents cannot speak to anyone about an account other than the account holder.

  Phone: (561) 370-7366

  Email: support@buc.org
Know someone who meets our qualifications? Earn with our Referral program.

Please note that for quality assurance and your security, all inbound calls are recorded and encrypted using encrypted call recordings with advanced HIPPA Compliant encrypted call recording storage.

For postal mail, send correspondance to: 515 N. Flagler Drive, Suite P-300, West Palm Beach, FL 33401.

To learn even more about the process, visit our Frequently Asked Questions page.

 


Additional Details: We only do soft pulls so your credit score will not lower upon application. Eligibility for the lowest rates with prospective lenders is limited, available only to businesses with the strongest creditworthiness, cash flow, and typically businesses that have shown an excellent payment history on prior loans. Rates subject to change without notice. Draw the cash you need directly into your business checking account at any time. Only pay interest on what you draw. Pay back your balance early any time. Receive line of credit draws almost immediately in your bank account. Merchants in good standing are eligible for renewal once they are 50% paid down and meet the following criteria: No more than 3 missed payments during past loan term. Zero past due balances at time of renewal. No stacking small business financing with other lenders. The renewal will be a new loan in which a portion of the proceeds is used to pay off the current active loan. Required for approval on all loans: Recent banks statements. We work with a very expansive list of industries; please see the list of preferred borrowers. A one-time origination fee to cover the cost of processing the loan may apply. For more information please see our frequently asked questions.
Downloadable Documentation: Term Loan, Term Loan and Line of Credit, Line of Credit Only   Adobe